Kenneth Pacheco
Software Engineering Manager
Years Experience
IT Professional Bursting With Creativity

Established Technical Development Leader with a decade of experience in .NET Software Development. I help companies find creative ways to automate and save money using the latest technologies.

I get excited about opportunities where I can foster engineering team performance on challenging, creative projects.

Skills (Experience and Confidence)

Team Leadership 2 years

C# 9+ years

Javascript 9+ years

Angular 2 years

Project Management 2 years

SQL 9+ years

WPF 3 years

Java 2 years

Education

The Unversity of Texas At Dallas
BA in Arts and Technology - 2014

Graduated with Honors
President of Student Organization, Veterans of UTD (2013/2014)
Vice President of Student Organization, Veterans of UTD (2012/2013)

Life Experiences

  • Neighborly
    Software Engineering Manager

    2024 - Present
  • Apple Roofing
    Lead Developer

    • Increased stakeholder engagement communicating technical concepts to stakeholders, managing expectations and ensuring alignment with business goals.
    • Orchestrated the seamless integration of third-party vendors, including industry-leading solutions like CompanyCam, DocuSign, and Xactimate using agile methodologies to keep projects on time.
    • Recruited, hired, mentored, and coached Software Development Engineers at different levels of experience.
    • Managed nearshore and offshore teams of 5 contractors and one team of 3 employees in the design, development, implementation, optimization, maintenance, and troubleshooting of software programs and applications throughout the SDLC.
    • Fostered innovative end-to-end implementations of a sales CRM, Bluetooth building access, virtual lobby assistant and HR digital signage projects, saving the company over $50K.
    • Supervised the seamless network installation process and established a productive collaboration with third-party support teams to guarantee optimal network performance and reliability with zero network downtime.
    • On-boarded and Off-boarded personnel and maintained IT asset assignments valued over $300K, saving operating costs of over $100K in helpdesk personnel.

    2022 - 2024
  • Premier Trailer Leasing, LLC
    Senior IT Developer

    • Led the development of a JavaScript Mobile CRM (MVC) web application tailored for internal customers.
    • Designed, created, and maintained C# ASP.NET (MVC) CRM functionality to streamline internal customer operations.
    • Developed a secure Data Proxy API facilitating database interactions for the PWA Application through Azure Single Sign-On (SSO).
    • Championed the development of user-friendly solutions, including an Angular PWA mobile application tailored for executives traveling to branches saving executives over $30k in time.
    • Designed and implemented a dynamic interactive corporate seating chart, enhancing the onboarding experience.

    2019 - 2022
  • Globe Life
    Software Developer

    • Initiated several vital projects for the Marketing Department, including the development of Test Recipe, Control Center, Test Matrix, and Scoring Applications.
    • Created, installed, and customized C# software packages, ensuring alignment with project goals and client requirements.
    • Played a pivotal role in database management, creating and updating stored procedures to manipulate DB2 relational database tables.
    • Designed and implemented a new Test Recipe application using WPF (MVVM) with Entity Framework 6.0, enhancing communication with SQL databases and promoting a more user-friendly experience.

    2016 - 2019
  • Consultant
    Software Developer

    • Pioneered the development and maintenance of online ordering software using a tech stack encompassing VB, C#, ASP.NET, and SQL.
    • Proactively initiated the transformation of legacy VB code into more modern C#/.NET implementations, significantly reducing technical debt by 50%.
    • Worked closely with design teams to optimize the user interface and user experience of member-facing applications, aligning the software with the expectations of end-users and ensuring user satisfaction.

    2016
  • USAA
    Software Developer

    • Expertly installed, customized, and integrated Java and C# software packages within an Agile/Scrum team environment, ensuring efficient development and delivery.
    • Utilized SQL Server Management Studio 2013 to write and execute SQL queries and statements for precise database manipulation.
    • Successfully resolved intricate technical design issues to maintain consistency across various devices.
    • Collaborated closely with designers to optimize the user interface and user experience for both internal and external member-facing applications.
    • Led a military affinity group, sharing military expertise and insights with fellow employees, promoting camaraderie and a deeper understanding of military experiences.

    2014 - 2016
  • Pacheco Family
    Father

    • Was promoted to serve as Father to an energetic young man.

    2013 - Present
  • The University of Texas at Dallas
    Student

    • Founding member of the military veteran student organization, Veterans of UTD.
    • Served as Vice President in 2013.
    • Served as President in 2014.
    • Obtained 501c status for Veterans of UTD.
    • Networked with SMU chapter to create lasting relationship between schools.

    2012 - 2014
  • Pacheco Family
    Husband

    • After a year long internship, I took the position of Husband for the love of my life.

    2011 - Present
  • GEICO
    Claims Adjuster

    • Managed an Incomplete Claim Submissions team of 5 employees of while maintaining a steady workflow, underscoring skills in process optimization and efficient resource management.
    • Utilized expertise in auto claims to report initial losses, assess liability, adjust claims, issue payments, and complete legal documentation.
    • Maintained active licenses in Texas, Oklahoma, New Mexico, and Wyoming, ensuring comprehensive regional coverage and delivering peace of mind to a diverse customer base.

    2007 - 2012
  • U.S. Army
    Supply NCO / Fuel Supply

    • Managed the complete unit supply chain, including receiving, inventorying, storing, issuing, delivering, and turning in organization/installation supplies and equipment totaling more than $80M.
    • Prepared all unit/organizational supply documents to ensure seamless operations.
    • Took on the role of B.O.S.S. (Better Opportunities for Single Soldiers) representative at both the Company and Battalion levels, showcasing leadership and the ability to represent the interests of service members.
    • Supervised a team of 5 soldiers in various missions to coordinate and execute individual and team tasks.
    • Implemented a new fuel supply process that reduced the margin of error by 50% during wartime operations.
    • Served as the NBC SERGEANT, preparing the unit for their 2nd deployment to Iraq.

    2001 - 2007

Did you know?

Kenneth was in the Allen High School Show Choir every year and made Regional State Choir three times.

At age 15, Kenneth painted his first mural on his bedroom wall by mixing his own colors using only primary colors.

As President of UTDallas SVA chapter, Kenneth had the pleasure of lunch with George W. Bush at his Crawford Ranch.

Kenneth deployed twice to Iraq for the Iraq war in 2003 and peacekeeping in 2006 during his six years of service.

Kenneth rarely backs down from a challenge and loves traveling to places seen on 'Man Vs. Food'

Kenneth loves serving those that have served and jumps at the chance to help out any military veteran.

Hobbies

References

Dr. Carie King
The University of Texas at Dallas

Kenneth is an outstanding student. He is mature and seeks excellence in his work. He's a strong team leader who leads quietly after earning his team members' trust. He is so excellent that I have invited him to come speak to my classes, and he has presented about professional communication to his fellow arts and technology students.

Norm Stollberg
U.S. Army

Kenneth worked for me during the initial evasion into Iraq as a Fuel Accountability Specialist for the largest forward based Fuel System Supply Point in the theater of operations. Kenneth was loyal, dedicated, and a team player that could be counted on to perform any task given him without supervision and performed that task above the prescribed standards. Kenneth developed an accounting program for fuel accountability which streamlined the accountability process, decreased man power hours and enabled the company to send reports forward electronically. This enabled V Corps to notify lower echelons of current fuel availability in the theater of operations. Kenneth also performed tasks above his skill level and was instrumental in our section being recognized by the Assistant Division Commander for Support Operations, 3rd Infantry Division for providing outstanding fuel support in the theater of operations.